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1. No SP or ISK rewarded after match - in Technical Support/Bugs [original thread]
Hi 8213, I've verified here that there's indeed a problem with your reward in this specific battle. Please submit a support ticket at http://dust514.com/community/support/ for this so it can be taken through the appropriate steps. As far as I ...
- by CCP Draco - at 2013.07.09 05:56:00
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2. PSN ps3 login issue - in Technical Support/Bugs [original thread]
Can you please describe what you see a little bit more? Is the GO button dark or bright? What tabs do you have available? Is there a progress bar? What does it say? Cheers, /CCP Draco
- by CCP Draco - at 2013.07.03 02:35:00
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3. Squad orders are a step backwards - in Technical Support/Bugs [original thread]
Thanks for reporting this. We will look into it. Please add more details below if you have them. Cheers, CCP Draco
- by CCP Draco - at 2013.05.09 02:34:00
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4. [UPRISING] Match ended prematurely - in Technical Support/Bugs [original thread]
The first problem, getting booted out from the match, sounds like a server crash. We're closely monitoring the servers and will be rolling out fixes for issues like that daily. The second problem, getting stuck on an infinte loading screen, is re...
- by CCP Draco - at 2013.05.08 06:43:00
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5. Data file updates currently unavailable please try again later. - in Technical Support/Bugs [original thread]
Hi, we're aware of this error and there's also a problem with the error message itself. The "data update is not available" error is actually a client data error that requires a reinstall. Please see the sticky on the tech support forum front page...
- by CCP Draco - at 2013.02.11 04:10:00
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6. [BUG] PG upgrades seem to be broken - in Technical Support/Bugs [original thread]
Hi Calismaris, please let me know the character name as well as full name of the PG upgrade and drop suit you've been having problems with. A PG upgrade should of course increase the available PG, but will normally use some CPU, and vice versa fo...
- by CCP Draco - at 2013.01.26 03:39:00
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7. Black Screen - in Technical Support/Bugs [original thread]
Do you experience this problem with any other game? Or with any other HDMI equipment attached to your TV? If so, then I would guess it's a problem with your hardware. If it's only a DUST problem, do you see any of the game at all? Do you get past...
- by CCP Draco - at 2013.01.26 02:23:00
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8. Data Files corrupted need to un/reinstall - in Technical Support/Bugs [original thread]
We've found that if there's a problem with the internet connection during the data update, it can in some cases be shown as a data corruption error rather than a connection error. If you think your internet connection is not 100%, please try loggi...
- by CCP Draco - at 2013.01.25 16:06:00
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9. Data Files corrupted need to un/reinstall - in Technical Support/Bugs [original thread]
David, if you re-install, as long as you log in with the same PSN ID, even on a new PS3, you have nothing to fear. Only local settings such as controller layout, volume settings and such may get lost when you re-install. Characters and progression...
- by CCP Draco - at 2013.01.22 10:40:00
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